Terms & Conditions

Terms & Conditions

SCOPESUITE LTD – WEBSITE TERMS OF USE (UK)

Welcome to our website, where you can learn about us and products and services that we offer. Before you use our site, please read these Terms of Use, as they contain important information.

This website (Site) is operated by Conveya, trading as Scopesuite Ltd Company Number: 11252699 (we, our or us). These website terms of use (Terms) apply to your use of, and access to, the Site. Please note that these are not the terms and conditions of our services and/or products and additional terms and conditions will apply to those.  

Information and availability

While we use reasonable attempts to ensure the accuracy and completeness of the content and materials on the Site (Content), to the extent permitted by law, we do not warrant the accuracy, completeness or suitability of any of the Content. The Content may be subject to change without notice, and we do not undertake to keep the Site up to date. The Content is factual information only, is not comprehensive and is for general information purposes only. We also do not warrant that access to the Site will be uninterrupted, error-free or free from viruses.

Intellectual Property rights 

Unless otherwise indicated, we own or license the Content and all intellectual property rights (including any copyright, registered or unregistered designs, illustrations, artwork, patents or trademark or logo rights and domain names) displayed or used on the Site (Our Intellectual Property). 

We authorise you to access and use the Site solely for your own personal, non-commercial use and to display, print and download the Content onto your personal device provided that you do not remove any copyright notice included in Our Intellectual Property. 

You must not use the Site, or any of the Content, for your commercial purposes, including, for example, to advertise your own business or for any other revenue generation activity and you must not use the Site, including the Content, in any way that competes with our business.

Subject to the above, your use of, and access to, the Site and the Content does not grant or transfer to you any rights, title or interest to Our Intellectual Property. Unless otherwise permitted in these Terms, you must not: 

  1. copy or use, in whole or in part, any of Our Intellectual Property; 
  2. reproduce, retransmit, distribute, display, disseminate, sell, publish, broadcast or circulate any of Our Intellectual Property; or
  3. breach any intellectual property rights connected with Our Intellectual Property, including altering or modifying any of Our Intellectual Property, causing any of Our Intellectual Property to be framed or embedded in another website or platform, or creating derivative works from Our Intellectual Property.

Nothing in the above clause restricts your ability to publish, post or repost Content or Our Intellectual Property on your social media page or blog, provided that:

  1. you do not assert that you are the owner of the Content or Our Intellectual Property;
  2. unless explicitly agreed by us in writing, you do not assert that you are endorsed or approved by us; 
  3. you do not damage or take advantage of our reputation, including in a manner that is illegal, unfair, misleading or deceptive; and 
  4. you comply with all other terms of these Terms. 

Conduct we don’t accept 

You must not do or attempt to do anything that is unlawful, which is prohibited by applicable law, which we would consider inappropriate, or which might bring us or the Site into disrepute. This includes:

  1. anything that would constitute a breach of an individual’s privacy (including uploading private or personal information without an individual's consent) or any other legal rights;
  2. using the Site to defame, harass, threaten, menace or offend any person;
  3. using the Site for unlawful purposes;
  4. interfering with any user of the Site;
  5. tampering with or modifying the Site, knowingly transmitting viruses or other disabling features, or damaging or interfering with the Site, including using trojan horses, viruses or piracy or programming routines that may damage or interfere with the Site;
  6. using the Site to send unsolicited electronic messages; 
  7. using data mining, robots, screen scraping or similar data gathering and extraction tools on the Site; or
  8. facilitating or assisting a third party to do any of the above acts.

Content you upload

We encourage you to interact with the Site and with us on social media! You may be permitted to post, upload, publish, submit or transmit relevant information and content (User Content) on the Site. We may run campaigns via the Site and via social media that encourage you to post User Content on social media using specific hashtags (#) (Tag). 

If you make any User Content available on or through the Site, including on social media using a Tag, you grant to us a worldwide, irrevocable, perpetual, non-exclusive, transferable, royalty-free licence to use the User Content, with the right to use, view, copy, adapt, modify, distribute, license, transfer, communicate, publicly display, publicly perform, transmit, stream, broadcast, access, or otherwise exploit such User Content on, through or by means of the Site and our social media platforms. We agree to only modify User Content to the extent reasonably required by us. You may request that any of your User Content is removed from the Site or social media by sending us an email to the address at the end of these Terms. We will endeavour to action any removal requests within a reasonable time

You agree that you are solely responsible for all User Content that you make available on or through the Site, including on social media using a Tag. You represent and warrant that: 

  1. you are either the sole and exclusive owner of all User Content or you have all rights, licences, consents and releases that are necessary to grant to us the rights in such User Content (as contemplated by these Terms); and
  2. neither the User Content nor the posting, uploading, publication, submission or transmission of the User Content or our use of the User Content on, through or by means of our Site (including on social media) will infringe, misappropriate or violate a third party’s intellectual property rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation.

We do not endorse or approve, and are not responsible for, any User Content. We may, at any time (at our sole discretion), remove any User Content.

To the maximum extent permitted by law, you are liable for, and agree to indemnify us and hold us harmless in respect of, any liability that we may suffer, incur or otherwise become liable for, arising from or in connection with any claim by a person that any of your User Content infringes the intellectual property rights of any person.

Third party sites

The Site may contain links to websites operated by third parties. Unless we tell you otherwise, we do not control, endorse or approve, and are not responsible for, the content on those websites. We recommend that you make your own investigations with respect to the suitability of those websites. 

Our liability is limited

You may have certain rights under England and Wales consumer laws in relation to the Site and the Content, and you may contact us for more information about this. Despite anything to the contrary, to the maximum extent permitted by law, we exclude all liability for any loss or damage of any kind (including consequential loss, indirect loss, loss of profit, loss of benefit, loss of opportunity or loss of reputation) whether under statute, contract, equity, tort (including negligence), indemnity or otherwise arising out of or in connection with the Site or the Content.

Privacy

We respect your privacy and understand protecting your personal information is important. Our Privacy Statement (available on the Site) sets out how we will collect and handle your personal information.

What happens if we discontinue the Site 

We may, at any time and without notice, discontinue the Site (in whole or in part), or exclude any person from using our Site.

Which laws govern these Terms

These Terms are governed by the laws of England and Wales.  Each party irrevocably and unconditionally submits to the exclusive jurisdiction of the courts operating in England and Wales and any courts entitled to hear appeals from those courts and waives any right to object to proceedings being brought in those courts.  

Changes to these Terms

We may, at any time and at our discretion, vary these Terms by publishing the varied terms on the Site. We recommend you check the Site regularly to ensure you are aware of our current terms.

For any questions and notices, please contact us at:

Scopesuite Ltd Company Number 11252699

Email: info@conveya.co

Last update: 11th August 2021

© LegalVision ILP Pty Ltd 

SCOPESUITE PTY LTD - WEBSITE TERMS OF USE (AU)

Welcome to our website, where you can learn about us and Scopesuite, as well as the other products and services that we offer. Before you use our site, please read these Terms of Use, as they contain important information.

This website (Site) is operated by Conveya, trading as Scopesuite Pty Ltd ABN: 36 614 201 419 (we, our or us). These website terms of use (Terms) apply to your use of, and access to, the Site. Please note that these are not the terms and conditions of our services and/or products and additional terms and conditions will apply to those.  

Information and availability

While we use reasonable attempts to ensure the accuracy and completeness of the content and materials on the Site (Content), to the extent permitted by law (including the Australian Consumer Law), we do not warrant the accuracy, completeness or suitability of any of the Content. The Content may be subject to change without notice and we do not undertake to keep the Site up to date. The Content is factual information only, is not comprehensive and is for general information purposes only. We also do not warrant that access to the Site will be uninterrupted, error-free or free from viruses.

Intellectual Property rights 

Unless otherwise indicated, we own or license the Content and all intellectual property rights (including any copyright, registered or unregistered designs, illustrations, artwork, patents or trademark or logo rights and domain names) displayed or used on the Site (Our Intellectual Property). 

We authorise you to access and use the Site solely for your own personal, non-commercial use and to display, print and download the Content onto your personal device provided that you do not remove any copyright notice included in Our Intellectual Property. 

You must not use the Site, or any of the Content, for your commercial purposes, including, for example, to advertise your own business or for any other revenue generation activity and you must not use the Site, including the Content, in any way that competes with our business.

Subject to the above, your use of, and access to, the Site and the Content does not grant or transfer to you any rights, title or interest to Our Intellectual Property. Unless otherwise permitted in these Terms, you must not: 

  1. copy or use, in whole or in part, any of Our Intellectual Property; 
  2. reproduce, retransmit, distribute, display, disseminate, sell, publish, broadcast or circulate any of Our Intellectual Property; or
  3. breach any intellectual property rights connected with Our Intellectual Property, including altering or modifying any of Our Intellectual Property, causing any of Our Intellectual Property to be framed or embedded in another website or platform, or creating derivative works from Our Intellectual Property.

Nothing in the above clause restricts your ability to publish, post or repost Content or Our Intellectual Property on your social media page or blog, provided that:

  1. you do not assert that you are the owner of the Content or Our Intellectual Property;
  2. unless explicitly agreed by us in writing, you do not assert that you are endorsed or approved by us; 
  3. you do not damage or take advantage of our reputation, including in a manner that is illegal, unfair, misleading or deceptive; and 
  4. you comply with all other terms of these Terms. 

Conduct we don’t accept 

You must not do or attempt to do anything that is unlawful, which is prohibited by applicable law, which we would consider inappropriate, or which might bring us or the Site into disrepute. This includes:

  1. anything that would constitute a breach of an individual’s privacy (including uploading private or personal information without an individual's consent) or any other legal rights;
  2. using the Site to defame, harass, threaten, menace or offend any person;
  3. using the Site for unlawful purposes;
  4. interfering with any user of the Site;
  5. tampering with or modifying the Site, knowingly transmitting viruses or other disabling features, or damaging or interfering with the Site, including using trojan horses, viruses or piracy or programming routines that may damage or interfere with the Site;
  6. using the Site to send unsolicited electronic messages; 
  7. using data mining, robots, screen scraping or similar data gathering and extraction tools on the Site; or
  8. facilitating or assisting a third party to do any of the above acts.

Content you upload

We encourage you to interact with the Site and with us on social media! You may be permitted to post, upload, publish, submit or transmit relevant information and content (User Content) on the Site. We may run campaigns via the Site and via social media that encourage you to post User Content on social media using specific hashtags (#) (Tag). 

If you make any User Content available on or through the Site, including on social media using a Tag, you grant to us a worldwide, irrevocable, perpetual, non-exclusive, transferable, royalty-free licence to use the User Content, with the right to use, view, copy, adapt, modify, distribute, license, transfer, communicate, publicly display, publicly perform, transmit, stream, broadcast, access, or otherwise exploit such User Content on, through or by means of the Site and our social media platforms.  We agree to only modify User Content to the extent reasonably required by us. You may request that any of your User Content is removed from the Site or social media by sending us an email to the address at the end of these Terms. We will endeavour to action any removal requests within a reasonable time.

You agree that you are solely responsible for all User Content that you make available on or through the Site, including on social media using a Tag. You represent and warrant that: 

  1. you are either the sole and exclusive owner of all User Content or you have all rights, licences, consents and releases that are necessary to grant to us the rights in such User Content (as contemplated by these Terms); and
  2. neither the User Content nor the posting, uploading, publication, submission or transmission of the User Content or our use of the User Content on, through or by means of our Site (including on social media) will infringe, misappropriate or violate a third party’s intellectual property rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation.

We do not endorse or approve, and are not responsible for, any User Content. We may, at any time (at our sole discretion), remove any User Content.

To the maximum extent permitted by law, you are liable for, and agree to indemnify us and hold us harmless in respect of, any liability that we may suffer, incur or otherwise become liable for, arising from or in connection with any claim by a person that any of your User Content infringes the intellectual property rights of any person.

Third party sites

The Site may contain links to websites operated by third parties. Unless we tell you otherwise, we do not control, endorse or approve, and are not responsible for, the content on those websites. We recommend that you make your own investigations with respect to the suitability of those websites. 

Our liability is limited

You may have certain rights under the Australian Consumer Law in relation to the Site and the Content, and you may contact us for more information about this. Despite anything to the contrary, to the maximum extent permitted by law (including the Australian Consumer Law), we exclude all liability for any loss or damage of any kind (including consequential loss, indirect loss, loss of profit, loss of benefit, loss of opportunity or loss of reputation) whether under statute, contract, equity, tort (including negligence), indemnity or otherwise arising out of or in connection with the Site or the Content.

Privacy

We respect your privacy and understand protecting your personal information is important. Our Privacy Policy (available on the Site) sets out how we will collect and handle your personal information.

What happens if we discontinue the Site 

We may, at any time and without notice, discontinue the Site (in whole or in part), or exclude any person from using our Site.

Which laws govern these Terms

These Terms are governed by the laws of New South Wales.  Each party irrevocably and unconditionally submits to the exclusive jurisdiction of the courts operating in New South Wales and any courts entitled to hear appeals from those courts and waives any right to object to proceedings being brought in those courts.  

Changes to these Terms

We may, at any time and at our discretion, vary these Terms by publishing the varied terms on the Site. We recommend you check the Site regularly to ensure you are aware of our current terms.

For any questions and notices, please contact us at:

Scopesuite Pty Ltd ABN 36 614 201 419

Email: info@conveya.co

Last update: 5/8/2021

© LegalVision ILP Pty Ltd 



Privacy Policy

SCOPESUITE LTD – PRIVACY POLICY (UK)

We are committed to protecting your privacy and to complying with the EU General Data Protection Regulation 2016/679.  

The purpose of the Privacy Policy (“Privacy Policy”) is to outline the Personal Data collected by us and the use of such information. This Privacy Policy applies only to the actions of Scopesuite Ltd and User with respect to this Website or App (“Application”).  

For the purposes of the applicable Data Protection Laws, Scopesuite Ltd is the “Data Processor”. The data processor processes personal data only on behalf of the controller.  

By using the Website and App, you agree to accept this Privacy Policy. Where this Privacy Policy uses a word starting with a capital letter, that term will be defined in the Terms and Conditions or elsewhere in this Policy. If you do not agree to the terms of this Privacy Policy or the Terms and Conditions, you should not use the Scopesuite Services, Website or App.  


Personal information: We do not collect your Personal Data unless you knowingly provide the information or if your employer provides this to us on your behalf. The types of Personal Data we collect will depend on the purposes(s) for which we are collecting it. For example, we may ask for;

Personal identifiers and contact details  

  • your name; 
  • contact details; 
  • postal address; 
  • date of birth; 
  • history records of your communication and interaction with us;

Collection of Personal Data: We will collect Personal Data from users and customers in a variety of ways, including via electronically, in person, from employers or Training Organisations, when accessing our website (www.scopesuite.com) and when we provide a service to you. 

We comply to GDPR policy in relation to receiving data from users under the age of 16 by ensuring:-

  • our Terms & Conditions are written in a ‘Clear and appropriate language’
  • We have mechanisms to verify age.
  • If under 16 we obtain the consent of someone with parental responsibility for the user.
  • When contacted by these users we are alerted to their age status and use appropriate language.

We collect Personal Data for the primary purpose of providing our Services, providing information to our clients and marketing. We may also use Personal Data for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure.  

Other ways we may collect Personal Information include:  

  • Browsing our Website; 
  • Registering on our Website; 
  • Logging into the Website once registered; 
  • Logging into the App once registered;  
  • Using Services we provide on the Website; 
  • Using Services we provide on the App;  
  • Making a purchase using the Website; 
  • Contacting our Helpdesk; 
  • Clicking on Website banners, hyperlinks or plugins; or 
  • During a conversation with our team members.

Storing the Personal Data: We use a number of procedures and processes to ensure, where possible, the security and integrity of your Personal Information.  We protect your Personal Data by

  • Restricting access to Personal Data 
  • Maintaining technology products to prevent unauthorised computer access

The Purposes of Collecting, Holding, Using and Disclosing Personal Data: We only collect Personal Data to the extent necessary to fulfil one or more of our functions and activities and will do so only by fair and reasonable means. We collect your Personal Data so that we can carry out the following actions (“Purpose”): 

  • to provide you with Products and Services that you have requested from us or that your employer has requested from us; 
  • to communicate with you, including about products and Services provided by us; 
  • to answer your questions and provide you with information or advice; 
  • provide your Personal Information to third parties that assist us in providing Products and Services you have requested; 
  • carry out administration, marketing, planning, fraud and loss prevention activities, procurement, product and service development, quality control and research to improve the way we and our related bodies corporate and service providers provide Products and Services to you; 
  • to consider and respond to complaints made by you; 
  • to comply with laws or regulations or to comply with any directions given by regulators or authorities. 

We will only use your Personal Data for the purposes for which it was collected, and we will not otherwise disclose your Personal Data without gaining your consent except where such disclosure is required by law. 

We collect aggregated information about you which informs us about our users. This will allow us to enhance the materials viewed by you and Services which we offer. The browser information we collect is used in an aggregated, anonymous manner GDPR privacy policy inclusions in our internal analysis of traffic patterns within our Website. This information is used by us to administer and improve our education and training products and Services. 

Transfer in Certain Circumstances: If there is a sale, merger, consolidation, change in control, transfer of substantial assets, reorganisation or liquidation of Scopesuite then, in our sole discretion, we may transfer, sell or assign information collected on and through this Website (including, without limitation, PII and other information), to one or more relevant third parties. 

Cookies: Cookies are text files containing small amounts of information which are downloaded to your computer or mobile device when you visit a site and allow a site to recognize your device. 

Why do we use cookies and similar technologies? Cookies do a lot of different jobs, such as letting you navigate between pages efficiently, remembering your preferences and generally improving the user experience 

The following describes how we use different categories of cookies. Please note that Scopesuite does not use targeting cookies which can collect personal data to be used for targeted advertising.  

1. Strictly Necessary Cookies: These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website.  

2. Analytical/Performance Cookies: These allow us to recognise and count the number of visitors and see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users can find what they are looking for easily. 

3. Functionality Cookies: These are used to improve the functional performance of the website and make it easier for you to use. For example, they are used to remember that you have previously visited the website and asked to remain logged in to the website. 

We aim to meet high standards and our policies and procedures are, therefore, constantly under review. From time to time we may change how we use and place cookies. Accordingly, we recommend that you check this page periodically in order to review our current policies and practices. 

By using our Website, you agree to us placing these sorts of cookies on your device and accessing them when you visit the Website in the future.  You can modify the settings on your device to prevent cookie use. Please note by disabling cookies, your user experience may be affected, and you might not be able to take advantage of certain functions of our Website.

Access to and Correction of Personal Data: Under GDPR, individuals have the: 

Right to access – the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information.  

  • Right to correct – the right you to have your Data rectified if it is inaccurate or incomplete  
  • Right to erase – the right to request that we delete or remove your Data from our systems  
  • Right to restrict our use of your Data – the right to “block” us from using your Data or limit the way in which we can use it  
  • Right to data portability – the right to request that we move, copy or transfer your Data  
  • Right to object – the right to object to our use of your Data including where we use it for our legitimate purposes  

You can update your Personal Data anytime by accessing your Account on the Website or App. If you wish for your Personal Information to be removed from our database, please send us an email to helpdesk@scopesuite.co.uk  

Complaining about a Breach of Privacy: If you wish to exercise any of your rights under this Privacy Policy, have any questions, comments or complaints regarding our practices, or if you are of the view that we have not adhered to this Privacy Policy, you can contact us by email to helpdesk@scopesuite.co.uk   

You can find more information about privacy and the protection of your Personal Data, or if you disagree with the way in which we are handling your Personal Data, you can contact the Information Commissioners Office (ICO). The ICO can be contacted at:  

  • Phone: 0303 123 1113  
  • Online: ico.org.uk/concerns  

 Changes to the Privacy Policy: Please note that this Privacy Policy relates to the use of the Website and App and forms part of the Agreement between you and us. We may, from time to time, amend the Privacy Policy, in whole or part, in our sole discretion. Any changes to the Privacy Policy will be published on our Website and App, and will be effective immediately upon the posting of the revised policy on the Website and App. By continuing to use the Website and App following any changes, you will be deemed to have agreed to such changes. If you do not agree with the terms of the Privacy Policy, as it may be amended from time to time, in whole or part, you must terminate your use of the Website or App.

Definitions   

Personal data” means any information relating to an identified or identifiable natural person ('data subject'); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. 

Special categories of personal data” means personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade-union membership, and the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person's sex life or sexual orientation. 

“Scopesuite” "Conveya" means the “Company”, "Conveya", “Scopesuite Ltd”, “us”, “we” 

Services” "Conveya" “Scopesuite” means the “Company”, "Conveya" “Scopesuite Ltd”, “us”, “we” 

Services” means the products and Services that Scopesuite Ltd provide to you as specified in the Terms and Conditions and Master Subscription Agreement and in conjunction with the order form provided from the client, whether fees are applicable or if the client is under a fee free Agreement 

“User” means in the case of an individual accepting this Privacy Policy on his or her behalf, such individual, or in the case of an individual accepting this Privacy Policy on behalf of a company or other legal entity, who is authorised by you to use the service provided to you or purchased by you. For example, your employees and/or consultants 

“We, Us or Our” means Conveya, trading as Scopesuite Ltd  

“You, or “Your” means in the case of an individual accepting this Privacy Policy on his or her behalf, such individual, or in the case of an individual accepting this Privacy Policy on behalf of a minor.


Last update: 17/8/2021


SCOPESUITE LTD – PRIVACY POLICY (AUS)

Scopesuite Pty Ltd (ABN 36 614 201 419) (we, us or our), understands that protecting your personal information is important. This Privacy Policy sets out our commitment to protecting the privacy of personal information provided to us, or otherwise collected by us when providing our cloud-based software as a service people management focussed solutions, engagement and insight, staff training in the early years of their career and the well-being of your personnel (Services) or when otherwise interacting with you. 

This Privacy Policy takes into account the requirements of the Privacy Act 1988 (Cth) and the Australian Privacy Principles. In addition to Australian laws, sometimes we contract with business clients that need to comply with the EU General Data Protection Regulation 2016/679 (the “GDPR”). We may assist such business clients by agreeing to comply with the GDPR solely as their data processor and by entering into a data processing agreement (DPA) with them. If we enter into a DPA with a client and the DPA conflicts with or is inconsistent with this Privacy Policy, we will act in accordance with the requirements in the DPA. Note that in such circumstances, we may not be able to assist you in exercising a privacy rights request (such as an access, deletion or rectification request) until we have instructions from our client.

The information we collect

Personal information: is information or an opinion, whether true or not and whether recorded in a material form or not, about an individual who is identified or reasonably identifiable.

The types of personal information we may collect about you include:

As an employee user of our services: 

  • your name;
  • your department, industry and other employment details; 
  • your username and password;
  • your contact details, including email address and region; 
  • your preferences and/or opinions, including as to your employer, state of mind and role;
  • information you provide to us through our Services and website, including through feedback, customer surveys or otherwise;
  • your sensitive information as set out below; and
  • support requests submitted to us and our response to you.

As an employer user of our services:

  • your name; 
  • your username and password; and
  • support requests submitted to us and our response to you.

More generally, including when you visit any of our websites:

  • your name;
  • your contact details, including email address and region; 
  • your credit card or other payment details (through our third party payment processor); 
  • your browser session and geo-location data, device and network information, statistics on page views and sessions, acquisition sources, search queries and/or browsing behaviour;
  • details of products and services we have provided to you and/or that you have enquired about, and our response to you;
  • support requests submitted to us and our response to you;
  • your preferences and/or opinions;
  • information you provide to us through, including through feedback, customer surveys or otherwise;
  • your browser session and geo-location data, device and network information, statistics on page views and sessions, acquisition sources, search queries and/or browsing behaviour.
  • information about your access and use of our Services, including through the use of Internet cookies, your communications with our online Services, the type of browser you are using, the type of operating system you are using and the domain name of your Internet service provider;
  • additional personal information that you provide to us, directly or indirectly, through your use of our Services, associated applications, associated social media platforms and/or accounts from which you permit us to collect information; and
  • any other personal information requested by us and/or provided by you or a third party.


Sensitive information: is a sub-set of personal information that is given a higher level of protection. Sensitive information means information relating to your racial or ethnic origin, political opinions, religion, trade union or other professional associations or memberships, philosophical beliefs, sexual orientation or practices, criminal records, health information or biometric information. 

We do not actively request sensitive information about you. If at any time we need to collect sensitive information about you, unless otherwise permitted by law, we will first obtain your consent and we will only use it as required or authorised by law.

How we collect personal information

We collect personal information in a variety of ways, including:

  • Directly: We collect personal information which you directly provide to us, including e.g. when you register for an account, through the ‘contact us’ form on our website or when you request our assistance via email, our online chat or over the telephone.
  • Indirectly: We may collect personal information which you indirectly provide to us while interacting with us, such as when you use our website, in emails, over the telephone and in your online enquiries.
  • From third parties: We collect personal information from third parties, such as from your employer when they add you to our Services and provide information about you (including your qualifications and training progress) through the Services.   

Why we collect, hold, use and disclose personal information

Personal information: We may collect, hold, use and disclose personal information for the following purposes:

  • to enable you to access and use our Services, including to provide you with a login;
  • to provide our Services to you or to your employer, including to help with employee training and wellness;
  • to enable you to access and use our associated applications;
  • to contact and communicate with you about our Services, including in response to any support requests you lodge with us or other enquiries you make with us;
  • for internal record keeping, administrative, invoicing and billing purposes;
  • for analytics, market research and business development, including to operate and improve our Services, associated applications.
  • for advertising and marketing, including to send you promotional information about our products and services and other information that we consider may be of interest to you;
  • to comply with our legal obligations and resolve any disputes that we may have; 
  • if you have applied for employment with us; to consider your employment application; and
  • if otherwise required or authorised by law.

Our disclosures of personal information to third parties

We may disclose personal information to:

  • third party service providers for the purpose of enabling them to provide their services, to us, including (without limitation) IT service providers, data storage, web-hosting and server providers, email marketing providers, debt collectors, couriers, maintenance or problem-solving providers, marketing or advertising providers, professional advisors and payment systems operators;
  • our employees, contractors and/or related entities;
  • our existing or potential agents or business partners;
  • sponsors or promoters of any promotions or competition we run;
  • anyone to whom our business or assets (or any part of them) are, or may (in good faith) be, transferred;
  • courts, tribunals and regulatory authorities, in the event you fail to pay for goods or services we have provided to you;
  • courts, tribunals, regulatory authorities and law enforcement officers, as required or authorised by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend our legal rights; 
  • third parties to collect and process data, such as [Google Analytics (To find out how Google uses data when you use third party websites or applications, please see www.google.com/policies/privacy/partners/ or any other URL Google may use from time to time), or other relevant analytics businesses; and
  • any other third parties as required or permitted by law, such as where we receive a subpoena.

Overseas disclosure

While we store personal information in Australia, where we disclose your personal information to the third parties listed above, these third parties may store, transfer or access personal information outside of Australia. Unless we seek and receive your consent to an overseas disclosure of your personal information, we will only disclose your personal information to countries with laws which protect your personal information in a way which is substantially similar to the Australian Privacy Principles and/or we will take such steps as are reasonable in the circumstances to require that overseas recipients protect your personal information in accordance with the Australian Privacy Principles.

Your rights and controlling your personal information

Your choice: Please read this Privacy Policy carefully. If you provide personal information to us, you understand we will collect, hold, use and disclose your personal information in accordance with this Privacy Policy. You do not have to provide personal information to us, however, if you do not, it may affect our ability to provide our Services to you and your use of our Services.

Information from third parties: If we receive personal information about you from a third party, we will protect it as set out in this Privacy Policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us. 

Anonymity: Where practicable we will give you the option of not identifying yourself or using a pseudonym in your dealings with us.

Restrict and unsubscribe: To object to processing for direct marketing/unsubscribe from our email database or opt-out of communications (including marketing communications), please contact us using the details below or opt-out using the opt-out facilities provided in the communication.

Access: You may request access to the personal information that we hold about you.  An administrative fee may be payable for the provision of such information. Please note, in some situations, we may be legally permitted to withhold access to your personal information. If we cannot provide access to your information, we will advise you as soon as reasonably possible and provide you with the reasons for our refusal and any mechanism available to complain about the refusal. If we can provide access to your information in another form that still meets your needs, then we will take reasonable steps to give you such access.

Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the details below. We will take reasonable steps to promptly correct any information found to be inaccurate, out of date, incomplete, irrelevant or misleading. Please note, in some situations, we may be legally permitted to not correct your personal information. If we cannot correct your information, we will advise you as soon as reasonably possible and provide you with the reasons for our refusal and any mechanism available to complain about the refusal.

Other GDPR rights: If you are an individual using the Services in connection with an account of a business client that must comply with GDPR, you may have other GDPR specific privacy rights. For example, the right to erasure, portability, restriction of processing, etc. To exercise such GDPR based rights, please contact the data controller (i.e. the business client your use is linked to). We will assist in facilitating any such request where we receive instructions from an eligible business client asking us to do so.

Complaints: If you wish to make a complaint, please contact us using the details below and provide us with full details of the complaint. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take in response to your complaint. If you are not satisfied with our response, you also have the right to contact the Office of the Australian Information Commissioner.

Storage and security

We are committed to ensuring that the personal information we collect is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures, to safeguard and secure personal information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.

While we are committed to security, we cannot guarantee the security of any information that is transmitted to or by us over the Internet. The transmission and exchange of information is carried out at your own risk. 

Cookies

We may use cookies on our online Services from time to time. Cookies are text files placed in your computer's browser to store your preferences. Cookies, by themselves, do not tell us your email address or other personally identifiable information. If and when you choose to provide our online Services with personal information, this information may be linked to the data stored in the cookie.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our online Services.

Links to other websites

Our Services may contain links to other websites. We do not have any control over those websites and we are not responsible for the protection and privacy of any personal information which you provide whilst visiting those websites. Those websites are not governed by this Privacy Policy.

Amendments

We may, at any time and at our discretion, vary this Privacy Policy by publishing the amended Privacy Policy on our website. We recommend you check our website regularly to ensure you are aware of our current Privacy Policy.

For any questions or notices, please contact us/our Privacy Officer at:

Scopesuite Pty Ltd (ABN 36 614 201 419)

Email: info@conveya.co

Last update: 17/8/2021


Modern Slavery Statement

Purpose

The purpose of this policy is to outline the Company’s values and approach towards ethical behaviour when conducting business in order to comply with the Modern Slavery Act 2015 (UK) Modern Slavery Act 2018 (NSW). 

Scope 

This policy extends to all employees and Directors of Conveya, trading as Scopesuite Pty Ltd, Scopesuite Ltd and its subsidiaries. 

Background 

Modern slavery is a crime and a violation of fundamental human rights. Modern Slavery is in various forms, such as slavery, servitude, forced and compulsory labour and human trafficking. The Company has a zero-tolerance policy in relation to any form of slavery or human trafficking. 

Definitions

“The Company” means Conveya, Scopesuite Pty Ltd, Scopesuite Ltd and its subsidiaries

 “Slavery” means the condition of a person over whom any or all of the powers attaching to the right of ownership are exercised 

“Servitude” means the obligation to provide services is imposed by the use of coercion 

“Forced or compulsory labour” means work or services are exacted from a person under the menace of any penalty and for which the person has not offered themselves voluntarily 

“Human trafficking” means  the recruitment, transportation, transfer, harbouring or receipt of persons, by means of the threat or use of force or other forms of coercion, of abduction, of fraud, of deception, of the abuse of power or of a position of vulnerability or of the giving or receiving of payments or benefits to achieve the consent of a person having control over another person, for the purpose of exploitation 

Statement

A potential human rights risk for the Company is the existence of modern slavery within the Company’s supply of services and through employment by the Company. Modern slavery has the potential to exist through:

• Slavery 

• Servitude 

• Forced or compulsory labour 

• Human trafficking 

The Company’s management of modern slavery risks falls within its overall approach to protecting human rights. Company documents outline the Company’s approach to establishing the standards of personal and corporate conduct and behaviour in relation to modern slavery. These documents include the Company’s Disciplinary Policy. 

The Company prohibits trafficking in persons, slavery of persons and recognises the importance of protecting the rights of all people including employees, Directors, communities and those whom may be impacted by its activities, its clients and those within its supply chain. All employees and Directors must not engage in any practice that constitutes trafficking in persons or slavery. 

Prevention of Modern Slavery 

The Company is committed to ensuring there is transparency in its business and its approach to modern slavery that is consistent with the Company’s disclosure obligations under the Modern Slavery Act 2015 (UK) and the Modern Slavery Act 2018 (NSW) by: 

a) Providing employees an open and transparent grievance process and policy 

b) Maintaining clear policies and procedures preventing exploitation and human trafficking, and protecting the Company’s workforce and reputation, including the Company’s recruitment policy 

c) Examining supply chains and be clear with key suppliers the Company’s expectations regarding the Act 

d) Undertaking appropriate checks on all employees and any recruitment agencies or suppliers 

e) Raising awareness so employees know what the Company is doing to promote their welfare 

Employees of the Company must: 

a) Report any actual or suspected slavery - if employees suspect someone is being controlled or forced by someone else to work or provide services, follow the Company’s reporting procedure (actions to report Modern Slavery) 

b) Follow the Company’s reporting procedure if an employee tells you something you think might indicate they are or someone else is being exploited or ill-treated 

c) Help the Company continuously improve policies and procedures to prevent others from being exploited. 

Identifying Modern Slavery 

The following key signs could indicate that someone may be a slavery or trafficking victim: • Difficultly communicating without assistance/interpretation 

• Being fearful and/or distrustful of police/authorities 

• Reluctance to disclose their immigration status 

• Showing fear/anxiety

• Exhibiting signs of physical and psychological trauma (e.g. anxiety, lack of memory of recent events, bruising, untreated conditions) 

• Limited social interaction 

Actions to report Modern Slavery If an employee or Director suspects, or becomes aware of another employee or Director being exploited or abused, they must: 

• Contact authorities (if the person is in immediate danger) or 

• Discuss the concerns with the Chief Executive Officer who will decide a course of action which may include contacting the Police 

Responsibilities 

All employees and Directors have an obligation to familiarise themselves with, understand and comply with this policy statement. 

All employees and Directors are responsible for identifying modern slavery, prevent modern slavery and to conduct business in such a manager that modern slavery is prevented. 

The Chief Executive Officer of the Company is responsible for overseeing and implementing the AntiSlavery Policy across the footprint of the Company and ensure employees and Directors of the Company comply with this policy. 

This statement is made pursuant the Modern Slavery Act 2015 (UK) and the Modern Slavery Act 2018 (NSW). 

Nathan Gralton 

CEO