Terms & Conditions

SCOPESUITE LTD – WEBSITE TERMS OF USE (UK)

Welcome to our website, where you can learn about us and products and services that we offer. Before you use our site, please read these Terms of Use, as they contain important information.

This website (Site) is operated by Conveya, trading as Scopesuite Ltd Company Number: 11252699 (we, our or us). These website terms of use (Terms) apply to your use of, and access to, the Site. Please note that these are not the terms and conditions of our services and/or products and additional terms and conditions will apply to those.  

Information and availability

While we use reasonable attempts to ensure the accuracy and completeness of the content and materials on the Site (Content), to the extent permitted by law, we do not warrant the accuracy, completeness or suitability of any of the Content. The Content may be subject to change without notice, and we do not undertake to keep the Site up to date. The Content is factual information only, is not comprehensive and is for general information purposes only. We also do not warrant that access to the Site will be uninterrupted, error-free or free from viruses.

Intellectual Property rights 

Unless otherwise indicated, we own or license the Content and all intellectual property rights (including any copyright, registered or unregistered designs, illustrations, artwork, patents or trademark or logo rights and domain names) displayed or used on the Site (Our Intellectual Property). 

We authorise you to access and use the Site solely for your own personal, non-commercial use and to display, print and download the Content onto your personal device provided that you do not remove any copyright notice included in Our Intellectual Property. 

You must not use the Site, or any of the Content, for your commercial purposes, including, for example, to advertise your own business or for any other revenue generation activity and you must not use the Site, including the Content, in any way that competes with our business.

Subject to the above, your use of, and access to, the Site and the Content does not grant or transfer to you any rights, title or interest to Our Intellectual Property. Unless otherwise permitted in these Terms, you must not: 

1. copy or use, in whole or in part, any of Our Intellectual Property; 
2. reproduce, retransmit, distribute, display, disseminate, sell, publish, broadcast or circulate any of Our Intellectual Property; or
3. breach any intellectual property rights connected with Our Intellectual Property, including altering or modifying any of Our Intellectual Property, causing any of Our Intellectual Property to be framed or embedded in another website or platform, or creating derivative works from Our Intellectual Property.

Nothing in the above clause restricts your ability to publish, post or repost Content or Our Intellectual Property on your social media page or blog, provided that:

1. you do not assert that you are the owner of the Content or Our Intellectual Property;
2. unless explicitly agreed by us in writing, you do not assert that you are endorsed or approved by us; 
3. you do not damage or take advantage of our reputation, including in a manner that is illegal, unfair, misleading or deceptive; and 
4. you comply with all other terms of these Terms. 

Conduct we don’t accept 

You must not do or attempt to do anything that is unlawful, which is prohibited by applicable law, which we would consider inappropriate, or which might bring us or the Site into disrepute. This includes:

1. anything that would constitute a breach of an individual’s privacy (including uploading private or personal information without an individual's consent) or any other legal rights;
2. using the Site to defame, harass, threaten, menace or offend any person;
3. using the Site for unlawful purposes;
4. interfering with any user of the Site;
5. tampering with or modifying the Site, knowingly transmitting viruses or other disabling features, or damaging or interfering with the Site, including using trojan horses, viruses or piracy or programming routines that may damage or interfere with the Site;
6. using the Site to send unsolicited electronic messages; 
7. using data mining, robots, screen scraping or similar data gathering and extraction tools on the Site; or
8. facilitating or assisting a third party to do any of the above acts.

Content you upload

We encourage you to interact with the Site and with us on social media! You may be permitted to post, upload, publish, submit or transmit relevant information and content (User Content) on the Site. We may run campaigns via the Site and via social media that encourage you to post User Content on social media using specific hashtags (#) (Tag). 

If you make any User Content available on or through the Site, including on social media using a Tag, you grant to us a worldwide, irrevocable, perpetual, non-exclusive, transferable, royalty-free licence to use the User Content, with the right to use, view, copy, adapt, modify, distribute, license, transfer, communicate, publicly display, publicly perform, transmit, stream, broadcast, access, or otherwise exploit such User Content on, through or by means of the Site and our social media platforms. We agree to only modify User Content to the extent reasonably required by us. You may request that any of your User Content is removed from the Site or social media by sending us an email to the address at the end of these Terms. We will endeavour to action any removal requests within a reasonable time

You agree that you are solely responsible for all User Content that you make available on or through the Site, including on social media using a Tag. You represent and warrant that: 

1. you are either the sole and exclusive owner of all User Content or you have all rights, licences, consents and releases that are necessary to grant to us the rights in such User Content (as contemplated by these Terms); and
2. neither the User Content nor the posting, uploading, publication, submission or transmission of the User Content or our use of the User Content on, through or by means of our Site (including on social media) will infringe, misappropriate or violate a third party’s intellectual property rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation.

We do not endorse or approve, and are not responsible for, any User Content. We may, at any time (at our sole discretion), remove any User Content.

To the maximum extent permitted by law, you are liable for, and agree to indemnify us and hold us harmless in respect of, any liability that we may suffer, incur or otherwise become liable for, arising from or in connection with any claim by a person that any of your User Content infringes the intellectual property rights of any person.

Third party sites

The Site may contain links to websites operated by third parties. Unless we tell you otherwise, we do not control, endorse or approve, and are not responsible for, the content on those websites. We recommend that you make your own investigations with respect to the suitability of those websites. 

Our liability is limited

You may have certain rights under England and Wales consumer laws in relation to the Site and the Content, and you may contact us for more information about this. Despite anything to the contrary, to the maximum extent permitted by law, we exclude all liability for any loss or damage of any kind (including consequential loss, indirect loss, loss of profit, loss of benefit, loss of opportunity or loss of reputation) whether under statute, contract, equity, tort (including negligence), indemnity or otherwise arising out of or in connection with the Site or the Content.

Privacy

We respect your privacy and understand protecting your personal information is important. Our Privacy Statement (available on the Site) sets out how we will collect and handle your personal information.

What happens if we discontinue the Site 

We may, at any time and without notice, discontinue the Site (in whole or in part), or exclude any person from using our Site.

Which laws govern these Terms

These Terms are governed by the laws of England and Wales.  Each party irrevocably and unconditionally submits to the exclusive jurisdiction of the courts operating in England and Wales and any courts entitled to hear appeals from those courts and waives any right to object to proceedings being brought in those courts.  

Changes to these Terms

We may, at any time and at our discretion, vary these Terms by publishing the varied terms on the Site. We recommend you check the Site regularly to ensure you are aware of our current terms.

For any questions and notices, please contact us at:

Scopesuite Ltd Company Number 11252699

Email: info@conveya.co

Last update: 11th August 2021

© LegalVision ILP Pty Ltd 

SCOPESUITE PTY LTD - WEBSITE TERMS OF USE (AU)

Welcome to our website, where you can learn about us and Scopesuite, as well as the other products and services that we offer. Before you use our site, please read these Terms of Use, as they contain important information.

This website (Site) is operated by Conveya, trading as Scopesuite Pty Ltd ABN: 36 614 201 419 (we, our or us). These website terms of use (Terms) apply to your use of, and access to, the Site. Please note that these are not the terms and conditions of our services and/or products and additional terms and conditions will apply to those.  

Information and availability

While we use reasonable attempts to ensure the accuracy and completeness of the content and materials on the Site (Content), to the extent permitted by law (including the Australian Consumer Law), we do not warrant the accuracy, completeness or suitability of any of the Content. The Content may be subject to change without notice and we do not undertake to keep the Site up to date. The Content is factual information only, is not comprehensive and is for general information purposes only. We also do not warrant that access to the Site will be uninterrupted, error-free or free from viruses.

Intellectual Property rights 

Unless otherwise indicated, we own or license the Content and all intellectual property rights (including any copyright, registered or unregistered designs, illustrations, artwork, patents or trademark or logo rights and domain names) displayed or used on the Site (Our Intellectual Property). 

We authorise you to access and use the Site solely for your own personal, non-commercial use and to display, print and download the Content onto your personal device provided that you do not remove any copyright notice included in Our Intellectual Property. 

You must not use the Site, or any of the Content, for your commercial purposes, including, for example, to advertise your own business or for any other revenue generation activity and you must not use the Site, including the Content, in any way that competes with our business.

Subject to the above, your use of, and access to, the Site and the Content does not grant or transfer to you any rights, title or interest to Our Intellectual Property. Unless otherwise permitted in these Terms, you must not: 

1. copy or use, in whole or in part, any of Our Intellectual Property; 
2. reproduce, retransmit, distribute, display, disseminate, sell, publish, broadcast or circulate any of Our Intellectual Property; or
3. breach any intellectual property rights connected with Our Intellectual Property, including altering or modifying any of Our Intellectual Property, causing any of Our Intellectual Property to be framed or embedded in another website or platform, or creating derivative works from Our Intellectual Property.

Nothing in the above clause restricts your ability to publish, post or repost Content or Our Intellectual Property on your social media page or blog, provided that:

1. you do not assert that you are the owner of the Content or Our Intellectual Property;
2. unless explicitly agreed by us in writing, you do not assert that you are endorsed or approved by us; 
3. you do not damage or take advantage of our reputation, including in a manner that is illegal, unfair, misleading or deceptive; and 
4. you comply with all other terms of these Terms. 

Conduct we don’t accept 

You must not do or attempt to do anything that is unlawful, which is prohibited by applicable law, which we would consider inappropriate, or which might bring us or the Site into disrepute. This includes:

1. anything that would constitute a breach of an individual’s privacy (including uploading private or personal information without an individual's consent) or any other legal rights;
2. using the Site to defame, harass, threaten, menace or offend any person;
3. using the Site for unlawful purposes;
4. interfering with any user of the Site;
5. tampering with or modifying the Site, knowingly transmitting viruses or other disabling features, or damaging or interfering with the Site, including using trojan horses, viruses or piracy or programming routines that may damage or interfere with the Site;
6. using the Site to send unsolicited electronic messages; 
7. using data mining, robots, screen scraping or similar data gathering and extraction tools on the Site; or
8. facilitating or assisting a third party to do any of the above acts.

Content you upload

We encourage you to interact with the Site and with us on social media! You may be permitted to post, upload, publish, submit or transmit relevant information and content (User Content) on the Site. We may run campaigns via the Site and via social media that encourage you to post User Content on social media using specific hashtags (#) (Tag). 

If you make any User Content available on or through the Site, including on social media using a Tag, you grant to us a worldwide, irrevocable, perpetual, non-exclusive, transferable, royalty-free licence to use the User Content, with the right to use, view, copy, adapt, modify, distribute, license, transfer, communicate, publicly display, publicly perform, transmit, stream, broadcast, access, or otherwise exploit such User Content on, through or by means of the Site and our social media platforms.  We agree to only modify User Content to the extent reasonably required by us. You may request that any of your User Content is removed from the Site or social media by sending us an email to the address at the end of these Terms. We will endeavour to action any removal requests within a reasonable time.

You agree that you are solely responsible for all User Content that you make available on or through the Site, including on social media using a Tag. You represent and warrant that: 

1. you are either the sole and exclusive owner of all User Content or you have all rights, licences, consents and releases that are necessary to grant to us the rights in such User Content (as contemplated by these Terms); and
2. neither the User Content nor the posting, uploading, publication, submission or transmission of the User Content or our use of the User Content on, through or by means of our Site (including on social media) will infringe, misappropriate or violate a third party’s intellectual property rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation.

We do not endorse or approve, and are not responsible for, any User Content. We may, at any time (at our sole discretion), remove any User Content.

To the maximum extent permitted by law, you are liable for, and agree to indemnify us and hold us harmless in respect of, any liability that we may suffer, incur or otherwise become liable for, arising from or in connection with any claim by a person that any of your User Content infringes the intellectual property rights of any person.

Third party sites

The Site may contain links to websites operated by third parties. Unless we tell you otherwise, we do not control, endorse or approve, and are not responsible for, the content on those websites. We recommend that you make your own investigations with respect to the suitability of those websites. 

Our liability is limited

You may have certain rights under the Australian Consumer Law in relation to the Site and the Content, and you may contact us for more information about this. Despite anything to the contrary, to the maximum extent permitted by law (including the Australian Consumer Law), we exclude all liability for any loss or damage of any kind (including consequential loss, indirect loss, loss of profit, loss of benefit, loss of opportunity or loss of reputation) whether under statute, contract, equity, tort (including negligence), indemnity or otherwise arising out of or in connection with the Site or the Content.

Privacy

We respect your privacy and understand protecting your personal information is important. Our Privacy Policy (available on the Site) sets out how we will collect and handle your personal information.

What happens if we discontinue the Site 

We may, at any time and without notice, discontinue the Site (in whole or in part), or exclude any person from using our Site.

Which laws govern these Terms

These Terms are governed by the laws of New South Wales.  Each party irrevocably and unconditionally submits to the exclusive jurisdiction of the courts operating in New South Wales and any courts entitled to hear appeals from those courts and waives any right to object to proceedings being brought in those courts.  

Changes to these Terms

We may, at any time and at our discretion, vary these Terms by publishing the varied terms on the Site. We recommend you check the Site regularly to ensure you are aware of our current terms.

For any questions and notices, please contact us at:

Scopesuite Pty Ltd ABN 36 614 201 419

Email: info@conveya.co

Last update: 5/8/2021

© LegalVision ILP Pty Ltd 

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Privacy Policy

SCOPESUITE LTD – PRIVACY POLICY (UK)

Scopesuite is committed to protecting the privacy and security of your personal information. This notice applies as between you and the company with whom your data is shared.  

Scopesuite is committed to complying with its legal obligations under the retained version of the General Data Protection Regulation 2016 and the Data Protection Act 2018 (“GDPR” sometimes known as UK GDPR), and to the protection of the rights and freedoms of individuals whose personal data Scopesuite obtains or generates as part of its business operations.  

This notice describes how and why we collect, store and use personal data and also provides information about individuals’ rights. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.  

This notice applies particularly to the following groups of data subjects:  

• Clients / customers and end-users of our goods/services/operations
• Suppliers and third-party service providers (including contractors)

• Visitors, attendees at Scopesuite events and related individuals
• Business contacts

In this notice “we”, “us” and “our” means the Scopesuite company being responsible for any personal information collected about you. The following terms are used within this notice:  

Personal data  

Any information relating to an identified or identifiable individual  

Special category personal data:  

Personal data revealing racial or ethnic origin, political opinions, religious beliefs, philosophical beliefs or trade union membership  

Genetic and biometric data (when processed to uniquely identify an individual)  

Data concerning health, sex life or sexual orientation  

Data subject:  

The individual who the personal data relates to  

1. What personal data do we collect and process?

In order for us to operate our business we need to collect personal data from those who access our websites, offices and project sites, obtain products or services from us, provide products or services to us, are engaged by us or who we otherwise have dealings with in the course of our day to day activities.  

We are committed to ensuring that the personal data we collect and use is appropriate for this purpose and does not constitute an invasion of an individual’s privacy. This section sets out further details of the types of personal data we collect in different circumstances and how it is used by us.  

We may collect and use the following personal data about you:  

• your name and contact information, including email address and company details;

• details of your employer or the organisation you represent;
• your gender, if you choose to give this to us;  

• information about how you use our website, IT, communication and other systems;  

2. On what basis do we process personal data?

We will only process personal data where we have a lawful basis on which to do so. The lawful basis on which data is processed will depend on the nature of the information collected and the purposes for which it is used by us but will be one or more of following:  

• Consent: you have provided your consent for us to process your personal data for a specific purpose.
• Contract: the processing is necessary for a contract you have with us or because you have asked us to take specific steps before entering into a contract.
• Legal obligation: the processing is necessary for us to comply with our legal obligations.

• Vital interests: the processing is necessary to protect someone’s life.
• Legitimate interests: the processing is necessary for our legitimate interests.

How and why we use your personal data  

The below explains what we use your personal data for and why (in italics).  

What we use your personal data for & Our reasons

Delivering our operations, products and services to you or the organisation you represent or who represents you, including provision of tenders or quotations, operating back office and administration services connected with the provision of our operations, products and services and use of personal data for billing, invoicing and payment purposes  

To perform our contract with your organisation or to take steps at your request before entering into a contract or for our legitimate interests.

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What we use your personal data for  & Our reasons

Preventing and detecting fraud against your organisation or us  

Conducting checks to identify our clients and suppliers and verify their identity (or those who lead them), and any risk factors associated with doing business with an organisation.  

Screening for sanctions or embargoes  

Other activities necessary to comply with professional, security, legal and regulatory obligations that apply to our business, eg under health and safety law or rules issued by a professional regulator  

To comply with our legal and regulatory obligations and/or in our legitimate interests or those of a third party e.g. to minimise reputational risk or risk of adverse consequences of entering into contract with an organisation  

Gathering and providing information required by or relating to audits, enquiries or investigations by regulatory bodies  

To comply with our legal and regulatory obligations  

Ensuring business policies are adhered to, eg policies covering security and internet use  

For our legitimate interests or those of a third party, ie to make sure we are following our own internal procedures so we can deliver the best service  

Operational reasons, such as improving efficiency, training and quality control  

Ensuring the confidentiality of commercially sensitive information  

To comply with our legal and regulatory obligations

What we use your personal data for  & Our reasons  

Statistical analysis to help us manage our business, eg in relation to our financial performance, client or supplier base, range of  services or other efficiency measures  

For our legitimate interests or those of a third party, ie to be as efficient as we can so we can deliver the best service  

Updating and enhancing client records  

To perform our contract with your organisation or to take steps at your request before entering into a contract  

To comply with our legal and regulatory obligations  

For our legitimate interests or those of a third party, eg making sure that we can keep in touch with our clients about existing contracts or other potential commercial opportunities  

Statutory returns  

To comply with our legal and regulatory obligations  

Ensuring safe working practices, staff administration and assessments  

To comply with our legal and regulatory obligations  

External audits and quality checks, eg for ISO or other quality accreditations and the audit of our accounts  

For our legitimate interests or those of a third party, ie to maintain our accreditations so we can demonstrate we operate at the highest standards  

To comply with our legal and regulatory obligations  

Marketing and publicity  

We may ask you to confirm or update your marketing preferences if you ask us to provide further operations, goods and/or services to you or the organisation you represent in the future, or if there are changes in the law, regulation, or the structure of our business.  

We will always treat your personal data with the utmost respect and never sell or share it with other organisations outside Scopesuite for marketing purposes.  

3. Your rights as a data subject

As a data subject you have certain rights which you may exercise if we are in possession of, or are processing, your personal data. Specifically:  

• Right of access – you have the right to request a copy of the information that we hold about you.
• Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
• Right to be forgotten – you have a right, in certain circumstances, to ask for the data we hold about you to be erased from our records.
• Right to restriction of processing – where certain conditions apply you have a right to restrict the processing of your personal data.
• Right of portability – you have the right to have the data we hold about you transferred to another organisation.

• Right to object – you have the right to object to certain types of processing such as direct marketing.

Should you wish to exercise these rights you can contact us using the contact details set out in the Contact Information section below. In the event that Scopesuite refuses your request under rights of access, we will provide you with a reason as to why. You have the right to complain as outlined in the Complaints section below.  

4. For how long do we hold personal data?

Scopesuite will only retain personal information for the period necessary to fulfil the purposes for which it is collected and processed, or for such shorter or longer period as may be prescribed by applicable law or our internal policies and procedures.  

We will keep your personal data while we are providing operations, goods and/or services to you or the organisation you represent or you or the organisation you represent are providing operations, goods and/or services to us or whilst there are potential mutual business opportunities for us and the business you represent. Thereafter, we will keep your personal data for as long as is necessary:  

• to respond to any questions, complaints or claims made by you or on your behalf; • to show that we treated you fairly;
• to keep records required by law.

We will not keep your personal data for longer than necessary. Different retention periods apply for different types of personal data.  

When it is no longer necessary to keep your personal data, we will delete or anonymise it.  

Keeping your personal data secure  

We have appropriate security measures to prevent personal data from being accidentally lost or used or accessed unlawfully. We limit access to your personal data to those who have a genuine business need to access it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality. We continually test our systems following top industry standards for information security.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.   

7. Changes to our Privacy Notice

We reserve the right to change this policy at any time.  Where appropriate, we may notify data subjects of those changes.  

8. Contact information

Any questions, comments and requests regarding this Privacy Notice or our collection or use of personal data should be emailed to info@conveya.co  

Complaints  

If you wish to make a complaint about how your personal data is being processed by us (or the third parties referred to in this Privacy Notice), or how your complaint has been handled, you have a right to lodge a complaint with our Privacy Manager at info@conveya.co or by contacting:  

The Information Commissioners Office, c/o:-  

Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF  

Email: casework@ico.org.uk  

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Last update: 17/05/2024

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SCOPESUITE LTD – PRIVACY POLICY (AUS)

Scopesuite Pty Ltd (ABN 36 614 201 419) (we, us or our), understands that protecting your personal information is important. This Privacy Policy sets out our commitment to protecting the privacy of personal information provided to us, or otherwise collected by us when providing our cloud-based software as a service people management focussed solutions, engagement and insight, staff training in the early years of their career and the well-being of your personnel (Services) or when otherwise interacting with you. 

This Privacy Policy takes into account the requirements of the Privacy Act 1988 (Cth) and the Australian Privacy Principles. In addition to Australian laws, sometimes we contract with business clients that need to comply with the EU General Data Protection Regulation 2016/679 (the “GDPR”). We may assist such business clients by agreeing to comply with the GDPR solely as their data processor and by entering into a data processing agreement (DPA) with them. If we enter into a DPA with a client and the DPA conflicts with or is inconsistent with this Privacy Policy, we will act in accordance with the requirements in the DPA. Note that in such circumstances, we may not be able to assist you in exercising a privacy rights request (such as an access, deletion or rectification request) until we have instructions from our client.

The information we collect

Personal information: is information or an opinion, whether true or not and whether recorded in a material form or not, about an individual who is identified or reasonably identifiable.

The types of personal information we may collect about you include:

As an employee user of our services: 

• your name;
• your department, industry and other employment details; 
• your username and password;
• your contact details, including email address and region; 
• your preferences and/or opinions, including as to your employer, state of mind and role;
• information you provide to us through our Services and website, including through feedback, customer surveys or otherwise;
• your sensitive information as set out below; and
• support requests submitted to us and our response to you.

As an employer user of our services:

• your name; 
• your username and password; and
• support requests submitted to us and our response to you.

More generally, including when you visit any of our websites:

• your name;
• your contact details, including email address and region; 
• your credit card or other payment details (through our third party payment processor); 
• your browser session and geo-location data, device and network information, statistics on page views and sessions, acquisition sources, search queries and/or browsing behaviour;
• details of products and services we have provided to you and/or that you have enquired about, and our response to you;
• support requests submitted to us and our response to you;
• your preferences and/or opinions;
• information you provide to us through, including through feedback, customer surveys or otherwise;
• your browser session and geo-location data, device and network information, statistics on page views and sessions, acquisition sources, search queries and/or browsing behaviour.
• information about your access and use of our Services, including through the use of Internet cookies, your communications with our online Services, the type of browser you are using, the type of operating system you are using and the domain name of your Internet service provider;
• additional personal information that you provide to us, directly or indirectly, through your use of our Services, associated applications, associated social media platforms and/or accounts from which you permit us to collect information; and
• any other personal information requested by us and/or provided by you or a third party.

Sensitive information: is a sub-set of personal information that is given a higher level of protection. Sensitive information means information relating to your racial or ethnic origin, political opinions, religion, trade union or other professional associations or memberships, philosophical beliefs, sexual orientation or practices, criminal records, health information or biometric information. 

We do not actively request sensitive information about you. If at any time we need to collect sensitive information about you, unless otherwise permitted by law, we will first obtain your consent and we will only use it as required or authorised by law.

How we collect personal information

We collect personal information in a variety of ways, including:

• Directly: We collect personal information which you directly provide to us, including e.g. when you register for an account, through the ‘contact us’ form on our website or when you request our assistance via email, our online chat or over the telephone.
• Indirectly: We may collect personal information which you indirectly provide to us while interacting with us, such as when you use our website, in emails, over the telephone and in your online enquiries.
• From third parties: We collect personal information from third parties, such as from your employer when they add you to our Services and provide information about you (including your qualifications and training progress) through the Services.   

Why we collect, hold, use and disclose personal information

Personal information: We may collect, hold, use and disclose personal information for the following purposes:

• to enable you to access and use our Services, including to provide you with a login;
• to provide our Services to you or to your employer, including to help with employee training and wellness;
• to enable you to access and use our associated applications;
• to contact and communicate with you about our Services, including in response to any support requests you lodge with us or other enquiries you make with us;
• for internal record keeping, administrative, invoicing and billing purposes;
• for analytics, market research and business development, including to operate and improve our Services, associated applications.
• for advertising and marketing, including to send you promotional information about our products and services and other information that we consider may be of interest to you;
• to comply with our legal obligations and resolve any disputes that we may have; 
• if you have applied for employment with us; to consider your employment application; and
• if otherwise required or authorised by law.

Our disclosures of personal information to third parties

We may disclose personal information to:

• third party service providers for the purpose of enabling them to provide their services, to us, including (without limitation) IT service providers, data storage, web-hosting and server providers, email marketing providers, debt collectors, couriers, maintenance or problem-solving providers, marketing or advertising providers, professional advisors and payment systems operators;
• our employees, contractors and/or related entities;
• our existing or potential agents or business partners;
• sponsors or promoters of any promotions or competition we run;
• anyone to whom our business or assets (or any part of them) are, or may (in good faith) be, transferred;
• courts, tribunals and regulatory authorities, in the event you fail to pay for goods or services we have provided to you;
• courts, tribunals, regulatory authorities and law enforcement officers, as required or authorised by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend our legal rights; 
• third parties to collect and process data, such as [Google Analytics (To find out how Google uses data when you use third party websites or applications, please see www.google.com/policies/privacy/partners/ or any other URL Google may use from time to time), or other relevant analytics businesses; and
• any other third parties as required or permitted by law, such as where we receive a subpoena.

Overseas disclosure

While we store personal information in Australia, where we disclose your personal information to the third parties listed above, these third parties may store, transfer or access personal information outside of Australia. Unless we seek and receive your consent to an overseas disclosure of your personal information, we will only disclose your personal information to countries with laws which protect your personal information in a way which is substantially similar to the Australian Privacy Principles and/or we will take such steps as are reasonable in the circumstances to require that overseas recipients protect your personal information in accordance with the Australian Privacy Principles.

Your rights and controlling your personal information

Your choice: Please read this Privacy Policy carefully. If you provide personal information to us, you understand we will collect, hold, use and disclose your personal information in accordance with this Privacy Policy. You do not have to provide personal information to us, however, if you do not, it may affect our ability to provide our Services to you and your use of our Services.

Information from third parties: If we receive personal information about you from a third party, we will protect it as set out in this Privacy Policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us. 

Anonymity: Where practicable we will give you the option of not identifying yourself or using a pseudonym in your dealings with us.

Restrict and unsubscribe: To object to processing for direct marketing/unsubscribe from our email database or opt-out of communications (including marketing communications), please contact us using the details below or opt-out using the opt-out facilities provided in the communication.

Access: You may request access to the personal information that we hold about you.  An administrative fee may be payable for the provision of such information. Please note, in some situations, we may be legally permitted to withhold access to your personal information. If we cannot provide access to your information, we will advise you as soon as reasonably possible and provide you with the reasons for our refusal and any mechanism available to complain about the refusal. If we can provide access to your information in another form that still meets your needs, then we will take reasonable steps to give you such access.

Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the details below. We will take reasonable steps to promptly correct any information found to be inaccurate, out of date, incomplete, irrelevant or misleading. Please note, in some situations, we may be legally permitted to not correct your personal information. If we cannot correct your information, we will advise you as soon as reasonably possible and provide you with the reasons for our refusal and any mechanism available to complain about the refusal.

Other GDPR rights: If you are an individual using the Services in connection with an account of a business client that must comply with GDPR, you may have other GDPR specific privacy rights. For example, the right to erasure, portability, restriction of processing, etc. To exercise such GDPR based rights, please contact the data controller (i.e. the business client your use is linked to). We will assist in facilitating any such request where we receive instructions from an eligible business client asking us to do so.

Complaints: If you wish to make a complaint, please contact us using the details below and provide us with full details of the complaint. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take in response to your complaint. If you are not satisfied with our response, you also have the right to contact the Office of the Australian Information Commissioner.

Storage and security

We are committed to ensuring that the personal information we collect is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures, to safeguard and secure personal information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.

While we are committed to security, we cannot guarantee the security of any information that is transmitted to or by us over the Internet. The transmission and exchange of information is carried out at your own risk. 

Links to other websites

Our Services may contain links to other websites. We do not have any control over those websites and we are not responsible for the protection and privacy of any personal information which you provide whilst visiting those websites. Those websites are not governed by this Privacy Policy.

Amendments

We may, at any time and at our discretion, vary this Privacy Policy by publishing the amended Privacy Policy on our website. We recommend you check our website regularly to ensure you are aware of our current Privacy Policy.

For any questions or notices, please contact us/our Privacy Officer at:

Scopesuite Pty Ltd (ABN 36 614 201 419)

Email: info@conveya.co

Last update: 17/05/2024

Modern Slavery Statement

Purpose

The purpose of this policy is to outline the Company’s values and approach towards ethical behaviour when conducting business in order to comply with the Modern Slavery Act 2015 (UK) Modern Slavery Act 2018 (NSW). 

Scope 

This policy extends to all employees and Directors of Conveya, trading as Scopesuite Pty Ltd, Scopesuite Ltd and its subsidiaries. 

Background 

Modern slavery is a crime and a violation of fundamental human rights. Modern Slavery is in various forms, such as slavery, servitude, forced and compulsory labour and human trafficking. The Company has a zero-tolerance policy in relation to any form of slavery or human trafficking. 

Definitions

“The Company” means Conveya, Scopesuite Pty Ltd, Scopesuite Ltd and its subsidiaries

 “Slavery” means the condition of a person over whom any or all of the powers attaching to the right of ownership are exercised 

“Servitude” means the obligation to provide services is imposed by the use of coercion 

“Forced or compulsory labour” means work or services are exacted from a person under the menace of any penalty and for which the person has not offered themselves voluntarily 

“Human trafficking” means  the recruitment, transportation, transfer, harbouring or receipt of persons, by means of the threat or use of force or other forms of coercion, of abduction, of fraud, of deception, of the abuse of power or of a position of vulnerability or of the giving or receiving of payments or benefits to achieve the consent of a person having control over another person, for the purpose of exploitation 

Statement

A potential human rights risk for the Company is the existence of modern slavery within the Company’s supply of services and through employment by the Company. Modern slavery has the potential to exist through:

• Slavery 

• Servitude 

• Forced or compulsory labour 

• Human trafficking 

The Company’s management of modern slavery risks falls within its overall approach to protecting human rights. Company documents outline the Company’s approach to establishing the standards of personal and corporate conduct and behaviour in relation to modern slavery. These documents include the Company’s Disciplinary Policy. 

The Company prohibits trafficking in persons, slavery of persons and recognises the importance of protecting the rights of all people including employees, Directors, communities and those whom may be impacted by its activities, its clients and those within its supply chain. All employees and Directors must not engage in any practice that constitutes trafficking in persons or slavery. 

Prevention of Modern Slavery 

The Company is committed to ensuring there is transparency in its business and its approach to modern slavery that is consistent with the Company’s disclosure obligations under the Modern Slavery Act 2015 (UK) and the Modern Slavery Act 2018 (NSW) by: 

a) Providing employees an open and transparent grievance process and policy 

b) Maintaining clear policies and procedures preventing exploitation and human trafficking, and protecting the Company’s workforce and reputation, including the Company’s recruitment policy 

c) Examining supply chains and be clear with key suppliers the Company’s expectations regarding the Act 

d) Undertaking appropriate checks on all employees and any recruitment agencies or suppliers 

e) Raising awareness so employees know what the Company is doing to promote their welfare 

Employees of the Company must: 

a) Report any actual or suspected slavery - if employees suspect someone is being controlled or forced by someone else to work or provide services, follow the Company’s reporting procedure (actions to report Modern Slavery) 

b) Follow the Company’s reporting procedure if an employee tells you something you think might indicate they are or someone else is being exploited or ill-treated 

c) Help the Company continuously improve policies and procedures to prevent others from being exploited. 

Identifying Modern Slavery 

The following key signs could indicate that someone may be a slavery or trafficking victim: • Difficultly communicating without assistance/interpretation 

• Being fearful and/or distrustful of police/authorities 

• Reluctance to disclose their immigration status 

• Showing fear/anxiety

• Exhibiting signs of physical and psychological trauma (e.g. anxiety, lack of memory of recent events, bruising, untreated conditions) 

• Limited social interaction 

Actions to report Modern Slavery If an employee or Director suspects, or becomes aware of another employee or Director being exploited or abused, they must: 

• Contact authorities (if the person is in immediate danger) or 

• Discuss the concerns with the Chief Executive Officer who will decide a course of action which may include contacting the Police 

Responsibilities 

All employees and Directors have an obligation to familiarise themselves with, understand and comply with this policy statement. 

All employees and Directors are responsible for identifying modern slavery, prevent modern slavery and to conduct business in such a manager that modern slavery is prevented. 

The Chief Executive Officer of the Company is responsible for overseeing and implementing the AntiSlavery Policy across the footprint of the Company and ensure employees and Directors of the Company comply with this policy. 

This statement is made pursuant the Modern Slavery Act 2015 (UK) and the Modern Slavery Act 2018 (NSW). 

Nathan Gralton 

CEO