Disengaged employees cost UK businesses an average of £3,400 each per year
Loneliness doesn’t always look lonely.
In remote and hybrid teams, it hides behind green status dots, polite “All good!” messages, and neat deliverables. But behind the scenes? It chips away at morale, trust, and retention.
Here’s how to clock it early, why it costs more than you think, and the fastest way to measure it.
Disengaged employees cost UK businesses an average of £3,400 each per year (cheers, Gallup).
Those feeling isolated are:
It’s a wellbeing issue and a business one.
Early action = happier humans + stronger teams + better retention.
Researchers say loneliness signs fall into three buckets. If you spot two or more from different buckets, don’t ignore it.
Basically: if it feels off, it probably is.
You’ve clocked the signs, someone’s gone quiet in meetings, Teams chat is a ghost town, and their mentor’s raising an eyebrow. Now what?
This is exactly where pulse surveys come in.
Loneliness is slippery, people rarely shout about it. But they will drop subtle signals you can catch early with the right questions. Pulse surveys are designed to surface those quieter moments of disconnect before they harden into full-blown disengagement.
Here’s why they’re built for this:
Bottom line? Pulse surveys help you go from “Hmm… something feels off” to “Right, here’s what to do next.”
Feelings and behaviour don’t always match. A graduate might say everything’s fine while a mentor notices dwindling contributions in stand-ups or the reverse. Running paired surveys helps you spot those gaps:
Low engagement costs UK businesses around £3,400 per employee per year in lost productivity ( Gallup Gallup State of the Global Workplace, 2024).
Employees who report high loneliness are twice as likely to be actively job‑hunting and 37% more likely to take sick days ( Cigna Healthcare UK Loneliness Index, 2023).
Spotting isolation early lets you intervene while trust and team cohesion are still repairable, boosting retention and well‑being (Institute for Life at Work, 2024).
Short, frequent surveys deliver real‑time sentiment. Unlike annual engagement polls, they:
The Employee Work Loneliness Scale ( Institute for Life at Work )
Scale: 1 (Strongly Disagree) – 5 (Strongly Agree). Alignment: Match the employee survey.
Now it’s time to move from insight to impact. Pulse surveys matter only when they drive change. Show your team their feedback counts, turn the numbers into conversations that close the gaps you spot. Consistency is everything and a single survey won’t do.
Google Forms or SurveyMonkey can do the job if you’re happy to juggle spreadsheets. If you want the learner and mentor surveys to go out on the same schedule and land in one tidy dashboard, Conveya’s feedback module handles the logistics quietly in the background.
Draft the questions, pick a rhythm, and send your first pulse this month. Regular, low-friction check-ins won’t solve every problem, but they’ll surface loneliness early so your newest talent stays engaged, learns faster, and chooses to grow with you instead of somewhere else