Stronger Together: How Employers Can Support Their Training Providers

Effective collaboration between employers and training providers is key to delivering training that moves the needle. These insights come from a recent webinar we hosted with NHS teams balancing workforce pressures, tight timelines, and the need to deliver results at scale.

Let’s look at how strong partnerships can transform your training outcomes.

🎯 Define Clear Reporting Expectations

Collaboration begins with clarity.

Every training provider wants to deliver outcomes that matter. The key? Knowing what matters to you.

Start by sharing:

• Success Metrics: What success looks like in your eyes?
• Key Stakeholders: Who’s involved on your side (and how decisions are made)
• Reporting Frequency: How often you want reports (monthly? quarterly?)
• Information Requirements: What information you need (flags, context, action items)
• Performance Indicators: How you define each indicators, for example, what does red meant to you in your RAG status?

A shared understanding leads to smoother delivery, better reporting, and fewer surprises.

💬 Keep Communication Consistent

Keep dialogue open and purposeful.

No one desires unnecessary meetings; clarity is key. Establish a communication rhythm:

• Regular Review Calls: Schedule monthly or quarterly calls.
• Designated Contacts: Assign a single point of contact on each side.
• Shared Workspaces: Utilise a common platform or tracking system.

Consistency beats intensity. Small check-ins keep things on course.

👋 Don’t Skip Onboarding

Don't assume familiarity with your processes.

People change roles. Processes shift. Don’t assume your provider knows how you work.

Take time to:

• Team Introductions: Present your team and their workflows.
• Tool Access: Share access to relevant tools and templates.
• Expectation Setting: Discuss reporting, reviews, and timelines.

15 minutes now can save 15 emails later.

✅ Reap the Benefits

When you support your training providers, you get:

• Efficient Reporting: Receive cleaner and faster reports.
• Reduced Misunderstandings: Minimise delays and confusion.
• Aligned Delivery: Ensure training aligns with your objectives.
• Strengthened Relationships: Build lasting partnerships.

And they get what they need to deliver top-tier results.

Looking to make that collaboration smoother? Tools like Conveya can help streamline shared workspaces, automate reporting, and keep everyone in sync without the spreadsheet chaos.

🎯 Final Thoughts

Training providers aren’t just vendors. They’re collaborators. The more clearly you work together, the more effectively your learners grow.

Whether it’s onboarding new staff, upskilling teams, or managing compliance strong partnerships reduce friction and deliver better results for everyone involved.

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